No, not really. All they've done is mess me about again and again. Now I have to sort out the fact that my car insurance hasn't been paid to AXA since December. I got letters from AXA to find that out, the bank didn't even tell me!! I also noticed, from the overall statement I had to get from them today (it's not sent to me, otherwise this wouldn't have happened repeatedly) that the reason I don't have enough to pay AXA is because they keep charging me for 'interventions' because my payments aren't going to AXA.. Or that's what I can figure anyway.
There's no way I'll get any of those charges back either, they just won't hear of it. I have to talk to Stephanie in Douvaine (and ONLY Stephanie) as she's my registered bank rep or some such crap. Sent her an email (in English, she sends me them in French) and she didn't answer any of my questions about charges, just told me the balance was 0 and that the problem was my car insurance payments weren't getting paid. Helpful. I keep asking for them to transfer me to an English-speaking person in Saint Genis, but they never do.
Talk about being immensely aggravating.
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